Tom Connolly Insurance Agency, Inc.
Effective Date: October 19, 2025
Last Updated: October 19, 2026
Tom Connolly Insurance Agency, Inc. (“Tom Connolly Insurance,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, https://tomconnollyinsurance.com/, contacting our office, or using our insurance-related services.
This Privacy Policy explains what information we may collect, how we use and protect it, when we may disclose it, and the choices available to you regarding your information.
By using our website or providing information to us, you acknowledge that you have read this Privacy Policy.
We may collect information that you voluntarily provide to us when you contact our office, request information about insurance products or services, submit an inquiry, request a quote, schedule an appointment, or communicate with us.
Depending on your interaction with us, this information may include:
Contact information: Your name, mailing address, email address, telephone number, and other contact details.
Insurance-related information: Information relevant to an insurance inquiry, quote, application, policy, or customer service request.
Communication information: The content of messages, inquiries, correspondence, and other communications you send to us.
Information you voluntarily provide: Any other information you choose to submit through our website or directly to our office.
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information, where applicable.
Please do not submit sensitive personal information through a general website contact form unless it is specifically requested through an appropriate and secure process.
We may use the information we collect for legitimate business purposes, including:
Responding to questions, inquiries, and requests for information.
Providing information about our insurance products and services.
Preparing or assisting with insurance quotes, applications, and related requests.
Communicating with existing and prospective customers.
Scheduling appointments and providing customer support.
Sending service-related notifications and updates you have requested or authorized.
Sending SMS text messages when you have provided the required consent.
Operating, maintaining, securing, and improving our website and services.
Complying with applicable laws, regulations, and legal obligations.
Protecting our business, customers, and website against fraud, misuse, and security threats.
We use personal information only for purposes consistent with the reason it was collected, applicable law, and any consent you have provided.
Tom Connolly Insurance Agency, Inc. may use SMS text messaging to communicate with customers and individuals who have consented to receive text messages from us.
Depending on the services offered and the consent provided, messages may include appointment reminders, responses to customer inquiries, customer service updates, and other insurance-related communications consistent with the applicable consent.
If you choose to receive SMS text messages from us, you may be asked to provide your mobile telephone number and explicitly consent to receive messages.
Where applicable, our website forms will display the required SMS disclosure and provide access to this Privacy Policy and our Legal Terms.
Consent to receive SMS messages is not a condition of purchasing goods or services.
Message frequency may vary. Message and data rates may apply, depending on your mobile carrier and service plan.
You may opt out of receiving SMS text messages from us at any time by replying STOP to a message you receive from us.
After you opt out, you should no longer receive messages covered by that opt-out request, except for any permitted confirmation or other messages required to process your request.
For assistance with SMS messages, reply HELP or contact our office at 978-590-6981.
Tom Connolly Insurance Agency, Inc. does not sell, share, transfer, or disclose consumers’ mobile telephone numbers or SMS text messaging opt-in data and consent to third parties, affiliates, partners, or other organizations for their own use.
Mobile telephone numbers and SMS opt-in data and consent will not be shared with third parties, affiliates, or partners for marketing, promotional, or lead-generation purposes.
Text messaging originator opt-in data and consent are excluded from all other categories of information sharing described in this Privacy Policy and will not be shared with any third parties.
We do not sell your personal information to third parties for their independent marketing purposes.
We may disclose certain personal information in limited circumstances, including:
Service providers: To vendors who help us operate our website, communications systems, business operations, or customer support, where necessary to provide those services.
Insurance-related parties: To insurers, insurance-related organizations, or other relevant parties when necessary to fulfill a request, provide an insurance service, or carry out a transaction you have requested or authorized.
Legal and regulatory authorities: When disclosure is required by law, regulation, legal process, or a valid governmental request.
Protection of rights: When reasonably necessary to protect our legal rights, customers, property, systems, or the safety of others.
Business transfers: In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable legal requirements and protections.
SMS privacy restriction: The disclosures described above do not authorize the sharing or transfer of mobile information or SMS opt-in data and consent for third-party or affiliate marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with third parties.
We do not permit another business to use your SMS consent to send its own independent text messages.
Notwithstanding any other provision of this Privacy Policy, mobile telephone numbers collected for SMS messaging, SMS opt-in data, and SMS consent will not be sold, shared, transferred, or disclosed to third parties, affiliates, partners, or other organizations for their own marketing, promotional, or lead-generation purposes.
Text messaging originator opt-in data and consent are excluded from all other categories of information sharing described in this Privacy Policy and will not be shared with any third parties.
Our website may use cookies and similar technologies to support website functionality, understand website traffic, improve user experience, and maintain website security.
Cookies are small files that may be stored on your device when you visit a website.
Depending on the technologies used on our website, these technologies may collect information about your browser, device, browsing activity, and interactions with website pages.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website features or functionality.
If third-party analytics or other website technologies are used, their collection and processing of information may also be governed by their respective privacy policies and applicable settings.
Our website may contain links to third-party websites, platforms, or services. These external websites operate independently and may have their own privacy policies, security practices, and terms of use.
We are not responsible for the privacy practices or content of third-party websites that we do not control.
We encourage you to review the applicable privacy policy before providing personal information to any third-party website or service.
We take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
These measures may include appropriate administrative, technical, and organizational safeguards.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted over the internet or stored electronically.
You should exercise care when sending personal or sensitive information through email, online forms, or other communication channels.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate business records, resolve disputes, comply with legal and regulatory obligations, and protect our legitimate interests.
Retention periods may vary depending on the type of information, the nature of the relationship, applicable insurance or recordkeeping requirements, and legal obligations.
When information is no longer reasonably required, we will take appropriate steps to dispose of or de-identify it, subject to applicable legal and operational requirements.
Depending on applicable law and the nature of our relationship with you, you may have the right to:
Request information about the personal information we maintain about you.
Request correction of inaccurate personal information.
Request deletion of certain personal information, subject to legal and regulatory retention requirements.
Withdraw consent for communications where consent is the applicable basis for processing.
Opt out of SMS messages by replying STOP.
Ask questions about how your information is collected, used, or disclosed.
To submit a privacy-related request, contact our office using the contact information provided below.
We may need to verify your identity before responding to certain requests. Some information may need to be retained where required by law or necessary for legitimate business purposes.
Our website and insurance-related services are not intentionally directed toward children for the purpose of independently collecting personal information online.
We do not knowingly collect personal information directly from children through our website without appropriate authorization where required by applicable law.
If you believe that a child has submitted personal information to us inappropriately, please contact our office so that we can review the matter and take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, communications services, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date shown at the beginning of this page.
We encourage you to review this page periodically to remain informed about how we handle personal information.
If you have questions about this Privacy Policy, our data-handling practices, or your privacy choices, please contact:
Tom Connolly Insurance Agency, Inc.
Wilmington, Massachusetts, USA
Telephone: 978-590-6981
Website: https://tomconnollyinsurance.com/
For questions about SMS messages, you may also reply HELP to a message you receive from us. To stop receiving SMS messages, reply STOP.
For additional information about our website terms and conditions, please visit our Legal Terms page.